How To Cancel Divert Calls On Mtn

How To Cancel Divert Calls On Mtn

Welcome to our blog, where we always provide tips and tricks on how to make the most of your mobile services. In this article, we will be discussing how to cancel divert calls on MTN, one of the biggest mobile network providers in Nigeria. Divert calls is a useful feature when you want to forward incoming calls from your phone to another phone number, but it can also be a hassle if you accidentally activate it or if you no longer need it. Fortunately, it is easy to cancel divert calls on MTN, and we will guide you through the steps below.

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Table
  1. What are divert calls?
  2. Types of divert calls on MTN
  3. Steps to cancel divert calls on MTN
    1. Cancelling forward all calls
    2. Cancelling Forward if busy
    3. Cancelling Forward if not answered
  4. Conclusion

What are divert calls?

Before we dive into canceling divert calls on MTN, let’s quickly define what we mean by divert calls. 'Divert Calls' is a mobile phone feature that allows users to redirect incoming calls to another number. This can be useful in situations where a user is unable to receive a call, out of the coverage area, or has a low battery. By diverting calls to another number, the user maintains the ability to receive these calls without missing important information.

Types of divert calls on MTN

There are three types of divert calls offered by MTN:

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  • Forward all: This type of divert call will forward all incoming calls to another number.
  • Forward if busy: This type of divert call will forward the call to another number if the user is currently on another call.
  • Forward if not answered: This type of divert will forward the call to another number if the user does not answer the phone after a set number of rings.
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Steps to cancel divert calls on MTN

Now that you know what divert calls are and the types of divert calls on MTN, let’s dive into the easy steps to cancel these divert calls:

Cancelling forward all calls

  1. Open the phone app on your Mobile device.
  2. Dial *21*468#
  3. Press the call button
  4. Wait until you hear a message confirming that the divert call has been canceled.

Cancelling Forward if busy

  1. Open the phone app on your Mobile device.
  2. Dial #67#468#
  3. Press the call button.
  4. Wait until you hear a message confirming that the divert call has been canceled.

Cancelling Forward if not answered

  1. Open the phone app on your Mobile device.
  2. Dial #62#468#
  3. Press the call button.
  4. Wait until you hear a message confirming that the divert call has been canceled.

Conclusion

Cancelling divert calls can be an essential task, especially when it’s benefit no longer applies to you. As you can see, cancelling divert calls on MTN is an easy process; users only need to remember the appropriate USSD code or feature command that corresponds to the type of divert call in question. If you are experiencing any challenges with divert calls or any other MTN service, customer service is just a call or tweet away.

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