If you are a Capitec Bank customer, then you know just how easy it is to send money and pay people from your Capitec App. The app is convenient, fast, and secure. What happens though, when you need to email proof of payment to someone? In this article, we will show you how you can email proof of payment from your Capitec App with ease.
Step 1: Open the Capitec App
Open the Capitec App on your smartphone or tablet. If you don't have the app yet, you can download it from your app store.
Step 2: Log in to your account
Enter your login details, including your password, and then tap on the "Log in" button. If you're using a new device, you may need to complete additional security measures to verify your identity.
Step 3: Go to "Transaction history"
Once you're logged in, tap on the "Transactions" option located at the bottom center of the screen. From there, select "Transaction history."
Step 4: Select the payment you want to email proof of
In the transaction history, select the payment that you want to email proof of. You will see the payment details, including the amount, recipient, and date of the transaction.
Step 5: Tap on "Email proof of payment"
Scroll down on the payment details page, and you'll see the "Email proof of payment" button. Tap on it, and the Capitec App will automatically create an email with a PDF attachment that contains the payment details.
Step 6: Enter recipient details
Enter the email address of the person that you want to send the proof of payment to. Add any additional message if you'd like, and then tap on "Send"
Conclusion
Sending proof of payment from your Capitec App is straightforward and simple. By following these easy steps, you can email proof of payment to anyone with just a few taps. Remember, it's always a good idea to check the details of your payment before hitting send and that any errors could cause delays in processing. Happy emailing!
