Do you often receive voicemails on your Telkom number but don't know how to listen to them? Worry not as this article will guide you through the process step-by-step. Voicemail is an essential feature for people who can't answer incoming calls all the time. It enables callers to leave a message that can be accessed later at the receiver's convenience. However, many people are still unsure about this service and how to access it on their Telkom device. This guide will provide a complete understanding of how to listen to voicemail on Telkom.
How To Access Voicemail On Telkom
Accessing your voicemail on Telkom is a straightforward process. Follow the steps below to access voicemail on your device:
Step 1: Dial The Voicemail Number
To access your voicemail on Telkom, dial the voicemail number, which is 121 from your mobile device. Make sure that you are dialing from the Telkom number on which you want to access the voicemail.
Step 2: Enter Voicemail PIN
After you dial the voicemail number, you will be prompted to enter your voicemail PIN. If you are accessing the voicemail for the first time, the default PIN will be your ID number. After entering your PIN, follow the instructions to set up your voicemail mailbox.
Step 3: Listen To Voicemail
Once you have set up your voicemail mailbox, you can listen to your voicemail messages by dialing the voicemail number 121 from your Telkom device, entering your PIN and following the instructions.
Changing Your Voicemail PIN
It is essential to change your voicemail PIN from time to time for security reasons. Follow the steps below to change your voicemail PIN:
Step 1: Dial The Voicemail Number
To change your voicemail PIN, dial the voicemail number, which is 121 from your mobile device. Make sure that you are dialing from the Telkom number on which you want to change the voicemail PIN.
Step 2: Select Option
After dialing the voicemail number, select the option from the menu to change your PIN. You will be prompted to enter your current PIN, followed by the new PIN.
Step 3: Confirm
After entering the new PIN, confirm it by re-entering it again when prompted. Once the new PIN is confirmed, you can start using it to access your voicemail mailbox.
Conclusion
Voicemail is a useful feature on Telkom that allows you to receive and access voice messages at your convenience. By following these easy steps, you will be able to listen to your voicemails and manage your mailbox effortlessly. Remember to change your voicemail PIN regularly to secure your mailbox. If you still encounter any issues accessing or using voicemail on telkom, contact Telkom customer care for further assistance.