MTN Caller Tune is a kind of service that replaces the regular buzz tone that callers hear on dialing your number with a chosen song or jingle or a custom recording. MTN Caller Tune is a feature that can be interesting when you want to add a personal touch to the way your callers interact with you. However, sometimes this feature may no longer be needed, and it may need to be removed for one reason or the other. In this blog post, we will take a look at how you can remove MTN Caller Tune on your MTN line.
Option 1: Via text message
The first and simplest way to remove your MTN Caller Tune is to deactivate it by sending a text message to MTN. Follow the steps below:
- Compose a new text message
- Type the word ‘CANCEL’ in the message body
- Send the text message to 4100
If done correctly, you will receive a text message in response, confirming that your Caller Tune service has been deactivated. Please note that you may be charged a small fee for using this method.
Option 2: Deactivate via USSD code
You can also deactivate your MTN Caller Tune by dialing a USSD code from your line. Below are the steps to follow:
- Dial *123*5*2# from your phone dialer app
- Select option 1 from the menu, which is for removing caller tunes
- Confirm the action and wait for a confirmation message
You have now successfully removed the MTN Caller Tune from your line. This process is free of charge so you don't have to worry about extra costs.
Option 3: Call MTN customer care
If for any reason, the first two options don't work, you can reach out to MTN customer care to help you remove the service. The customer care representative will guide you through the process and deactivate the caller tune for you. You can reach them through any of these channels:
- Call 180
- Send an email to [email protected]
- Visit any MTN service center close to you
When you contact them, ensure that you provide them with your MTN number, and they will be able to deactivate the caller tune in no time. This option is also free of charge.
Conclusion
Removing the MTN Caller Tune from your line isn't as complicated as one may think. With the above options, you can quickly get rid of the service if you no longer need it. Try any of them and get your caller tunes deactivated.
