Standard Bank's instant money is a feature that allows you to quickly send and receive money using a mobile phone. It is a convenient and secure way to transfer funds to your loved ones or to pay for goods and services. However, sometimes you may need to reset your instant money PIN for various reasons such as forgetting it or suspecting unauthorized access. In this article, we will show you how to reset your Standard Bank Instant Money PIN.
Step-by-Step Guide
Follow these steps to reset your Standard Bank Instant Money PIN:
- Open your mobile banking app and select the Instant Money option.
- Click on the "Forgot PIN" option.
- Enter your cellphone number associated with your account.
- You will receive an SMS with a one-time password (OTP).
- Enter the OTP in the field provided.
- Choose a new PIN and confirm it.
- Click on "Reset PIN".
- You will receive a confirmation message that your PIN has been successfully reset.
FAQs
What if I don't receive the OTP?
If you do not receive the OTP, ensure that your cellphone number is correct and that you have network coverage. You can also request a new OTP by clicking on the "Resend OTP" option.
Can I reset my PIN if I don't have a mobile banking app?
No, you need to have the mobile banking app to reset your Instant Money PIN.
What should I do if I suspect my Instant Money account has been compromised?
If you suspect that your account has been compromised, contact Standard Bank immediately and report the incident. You can also block your Instant Money account by dialing *120*2345#.
Conclusion
Resetting your Standard Bank Instant Money PIN is a quick and easy process that you can do from the comfort of your mobile banking app. It is essential to keep your PIN secure to prevent unauthorized access to your account. Follow the steps outlined in this article to reset your PIN and enjoy the convenience of instant money.