Are you looking to reverse a payment that you made via the FNB app? It can be quite frustrating when you make a mistake and end up sending funds to the wrong person or account. But don't worry, reversing a payment on the FNB app is a fairly simple process. In this article, we will take you through the steps to reverse a payment on the FNB app.
Step 1: Open the FNB app
The first step to reversing a payment on the FNB app is to open the app on your device. You will need to have your login credentials at hand to access the app. It is important to note that you must be a registered FNB app user to be able to reverse a payment on the app.
Step 2: Select 'Payments'
Once you have successfully logged into the FNB app, you will be taken to the home screen. From the home screen, select the 'Payments' option which is usually located at the bottom of the screen.
Step 3: View 'Payment history'
In the 'Payments' section, you will be able to view your payment history. Look for the payment that you wish to reverse and select it to view the payment details.
Step 4: Select 'Reverse'
Once you have opened the payment details, select the 'Reverse' option. You will be asked to confirm that you wish to reverse the payment. Click on 'Ok' to confirm the reversal of the payment.
Step 5: Wait for confirmation
After you have confirmed the reversal of the payment, you will need to wait for confirmation that the reversal has been successful. This usually takes a few minutes, but it can take longer depending on the payment method that you used.
Conclusion
Reversing a payment on the FNB app is a simple process that can save you from the stress and frustration of sending funds to the wrong person or account. Always double-check your payment details before you finalize a payment to avoid making mistakes. If you encounter any challenges when reversing a payment on the FNB app, you can contact the FNB customer care center for assistance.
