How To Reverse Fnb Ewallet
Are you tired of the complicated process of withdrawing money from your FNB eWallet? Have you been wondering if it's possible to reverse your eWallet transaction and retrieve your cash? The good news is that it is possible, and the process is simpler than you might think. In this article, we'll guide you through the steps to reverse an eWallet transaction on FNB.
What is an FNB eWallet?
Before we dive into the process of reversing an eWallet transaction, let's first understand what an FNB eWallet is. An eWallet is a digital wallet service offered by FNB that allows you to send and receive money to and from other eWallet users, withdraw money, and buy goods and services.
Why would you need to reverse an FNB eWallet transaction?
There could be several reasons why you would want to reverse an eWallet transaction. Perhaps you sent money to the wrong person or made a mistake when entering the recipient's details. Alternatively, you might have changed your mind about sending money and want to reverse the transaction. Whatever the reason may be, the process of reversing an eWallet transaction on FNB is fairly straightforward.
Steps to reverse an FNB eWallet transaction
To reverse an eWallet transaction on FNB, you'll need to follow the steps below:
Step 1: Contact FNB customer care
The first step in reversing an eWallet transaction is to contact FNB customer care as soon as possible. You can do this by calling the FNB helpdesk on 087 575 9405 or by using the FNB app or website to request a call back from a customer service representative.
Step 2: Provide your details
Once you're in touch with a customer service representative, you'll need to provide your personal details, including your FNB account number, ID number, and proof of payment. You'll also need to provide the details of the eWallet recipient, including their cellphone number.
Step 3: Provide transaction details
Next, you'll need to provide details of the transaction you want to reverse, including the amount, date, and time of the transaction. You'll also need to provide a reason for the reversal.
Step 4: Wait for confirmation
Once you've provided all the necessary details, you'll need to wait for confirmation from FNB that the reversal has been successful. This can take up to 24 hours, but in most cases, the reversal is processed within a few hours.
In conclusion, reversing an FNB eWallet transaction is a simple and straightforward process that can be completed in just a few steps. Remember to act quickly and contact FNB customer care as soon as possible if you need to reverse a transaction. With the right information and assistance, you can get your cash back in no time.