How To Reverse Unredeemed Capitec Cash Send

How To Reverse Unredeemed Capitec Cash Send

Capitec Bank is one of the most popular banks in South Africa. It has many features, including the ability to send and receive cash using your mobile phone. However, there are times when things don't go according to plan, and you need to reverse an unredeemed cash send. This article will take you through the steps you need to follow to reverse an unredeemed Capitec cash send.

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Table
  1. What is an Unredeemed Capitec Cash Send?
  2. How to Reverse an Unredeemed Capitec Cash Send
    1. Step 1: Open the Capitec Bank App
    2. Step 2: Click on the Transactions Tab
    3. Step 3: Select the Unredeemed Cash Send Transaction
    4. Step 4: Click on the Reverse Transaction Button
    5. Step 5: Confirm the Transaction Reversal
    6. Step 6: Wait for the Funds to Reflect in Your Account
  3. Conclusion

What is an Unredeemed Capitec Cash Send?

Before we dive into the steps of reversing an unredeemed cash send, let us understand what it is. An unredeemed cash send is a transaction that has been sent but has not been claimed by the receiver within a specific time frame, usually seven days. After the seven-day period, the transaction will expire, and the funds will be returned to the sender's account.

How to Reverse an Unredeemed Capitec Cash Send

Step 1: Open the Capitec Bank App

The first step is to open the Capitec Bank app on your mobile phone. If you don't have the app, you can download it from your app store.

Step 2: Click on the Transactions Tab

Once you have opened the app, click on the Transactions tab located at the bottom of the screen.

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Step 3: Select the Unredeemed Cash Send Transaction

You will see a list of all your transactions. Identify the unredeemed cash send transaction that you want to reverse and click on it.

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Step 4: Click on the Reverse Transaction Button

Once you have selected the transaction, you will see a button labeled Reverse Transaction. Click on it to initiate the reversal process.

Step 5: Confirm the Transaction Reversal

A pop-up window will appear, asking you to confirm the transaction reversal. Click on the Yes button to confirm the reversal.

Step 6: Wait for the Funds to Reflect in Your Account

After confirming the reversal, the funds will be returned to your account. It may take a few minutes for the transaction to reflect in your account, depending on your bank's processing time.

Conclusion

Reversing an unredeemed Capitec cash send is a straightforward process. If you have made a mistake in sending money to the wrong person or amount, follow the above steps to reverse the transaction successfully. Always ensure that you verify the recipient's details before sending money to avoid sending money to the wrong person.

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