As FNB continues to lead the way forward in digital platforms, it is essential to make sure that customers understand how to add a beneficiary on the FNB app.
Step 1: Open the FNB app
The first step is to open the FNB app on your phone. Once opened, you will see the login page. Enter your login details and log in to your account.
Step 2: Select 'Payments'
Once you're logged in, you will see a menu at the bottom of your screen, select 'Payments' as shown below.

Step 3: Select 'Beneficiaries'
In the Payments menu, you will see a list of options. Select 'Beneficiaries' as shown below.

Step 4: Add a beneficiary
When you've selected 'Beneficiaries,' you will see a list of your existing beneficiaries, if any. To add a new beneficiary, click the 'Add new a beneficiary' button as shown below.

Step 4a: Choose between EFT and Instant Money
Now, you'll have to choose between EFT or Instant Money. EFT is an electronic funds transfer that takes 1-3 working days to clear. Instant Money, on the other hand, allows you to transfer money and have the beneficiary access it immediately at an FNB ATM.
Step 4b: Fill in beneficiary details
Once you've chosen between EFT and Instant Money, you'll need to fill in your beneficiary's details, including their name, surname, and contact details. Ensure that their details are correct, especially their banking details.
Step 4c: Select the account you want to use (if you have more than one account)
If you have more than one account, you'll need to select the account from which you want to transfer funds to your beneficiary.
Step 5: Save the beneficiary
After you've filled in all your beneficiary details and selected your account, click the 'Save' button at the bottom of your screen to save the beneficiary
Step 6: Transfer funds to your beneficiary
Once you've saved your beneficiary, you can transfer funds to them by clicking on 'Payments' and then selecting the beneficiary you added.
That's it! The process of adding a beneficiary to your FNB account is seamless and straightforward. You can now transfer funds to your beneficiary with ease.
