As a bank card holder, we understand how crucial it is for us to take necessary steps to secure our finances. In the unfortunate event of losing your FNB card, blocking it as soon as possible is essential to prevent any unauthorized transactions. Here's a step-by-step guide on how to block your FNB card:
Step 1: Call FNB Contact Centre
The first step is to call the FNB Contact Centre on *120*321# or 087 575 9404 if you are calling from outside of South Africa. The contact centre is available 24/7, and you will be directed to a customer service agent who will assist you in blocking your card. You will be required to provide details such as your card number, ID number, or account details for verification.
Step 2: Make Use of the FNB App
If you're unable to call the contact centre or prefer a DIY approach, you can make use of the FNB App. Log into the app and select the "Cards" option. From there, you can select the card you wish to block and confirm the action. The app will also provide you with further instructions on how to order a new card if necessary.
Step 3: Visit an FNB Branch
If you're in a rush or do not have access to your phone or app, you can also visit your nearest FNB branch. An FNB agent will assist you in blocking your card and provide you with any further assistance you may need.
Final Thoughts
It's crucial to block your FNB card as soon as possible to prevent any unauthorized transactions from taking place. In addition, it's always a good idea to keep your card details and PIN in a safe location to prevent any potential theft or loss. Lastly, always remember to keep your bank notified of any updated information or changes in your contact details to ensure that you are kept up to date with any necessary information.
