Welcome to our guide on cancelling Debicheck on the Capitec App. This banking feature allows Capitec customers to authorize regular payments from their accounts to third-party merchants.
What is Debicheck?
Debicheck is a payment system that verifies a customer's authority to debit their account. It was introduced in South Africa in May 2019 by the South African Reserve Bank as a way to combat fraud and reduce unauthorized debits.
How to Cancel Debicheck on Capitec App
If you need to cancel a Debicheck on the Capitec App, follow these simple steps:
Step 1: Open the Capitec App
Launch the Capitec App on your phone or tablet. Ensure you are logged in to your account using your username and password or biometric authentication.
Once you are logged into your account, navigate to DebiCheck by selecting 'Transact' in the menu at the bottom of the screen, followed by 'DebiCheck.'
Step 3: Select 'Manage DebiCheck'
Select 'Manage DebiCheck' on the DebiCheck screen. This will take you to a list of all your current DebiCheck authorizations.
Step 4: Select the DebiCheck You Want to Cancel
Identify the DebiCheck you want to cancel and select it. You will be given the option to either cancel or pause the DebiCheck. To cancel, select the 'Cancel' button.
Step 5: Confirm DebiCheck Cancellation
After selecting 'Cancel,' you will be asked to confirm the cancellation. If you are sure that you want to cancel the DebiCheck, select 'Confirm.' The DebiCheck will then be cancelled, and no further payments will be made to the third-party merchant.
Closing Thoughts
Canceling a DebiCheck on the Capitec App is straightforward and can be done in just a few clicks. If you have any questions or are experiencing issues cancelling your DebiCheck, contact Capitec's customer service team for further assistance.
