Electronic wallet or E-wallet has revolutionized the way we do our monetary transactions. It offers the convenience of making payments through mobile phones, laptops, and tablets. However, with the advancement of time, people change their preferences and choices. Thus, it is not surprising if you wish to cancel your E-wallet account. Now, you might be wondering about how to cancel E-wallet. So, read further to know the steps to cancel E-wallet accounts.
Step-by-Step Guide to Cancel E-wallet Account
Before initiating the cancellation process of your E-wallet account, ensure that you have emptied your online wallet balance as you cannot withdraw money after account cancellation. Also, cancel your subscriptions and auto-payments linked to your E-wallet account if any. Moreover, clear your dues if any outstanding in your account.
Step 1: Check the Balance in Your E-wallet Account
To close the E-wallet account, you must first check that there are no dues or balance remaining in your wallet. If you have a remaining balance, transfer the funds to your linked bank account or withdraw cash via authorized partners.
Step 2: Reach Out to the Customer Support Team
The next step is to contact the customer support team of your E-wallet service provider. You can contact them via chat, mail or call. The customer care executive will guide you through the account-closure process.
Step 3: Provide Your Account Details
While contacting the customer support executive, ensure that you have your E-wallet account details handy. These details may include your registered mobile number, email id, and other relevant information to complete the verification process.
Step 4: Authenticate your Identity
Once you share your account details with the support team, the customer executive may ask for further authentication. You may have to provide identification proof, such as Aadhaar card, PAN card, or driving license to complete the verification process.
Step 5: Proceed with Account Cancellation Request
Once the verification process completes, your service provider will process your cancellation request. They may ask for a reason for cancellation. You can provide a valid reason or choose "Other," and once done, submit the request.
Step 6: Verify Credibility of Account Closure
After processing your request, your service provider will send you a text message or email to confirm account closure. Keep the message safe with you for future references.
Conclusion
Cancelling your E-wallet account is an easy process, provided you have completed all the essential preparations related to clearing the dues, subscriptions, and other balances. Do not forget to ask for account-termination confirmation. We hope this article has provided you with all the important details related to cancelling an E-wallet account.
