Are you tired of always missing your DStv payment date and being charged extra fees? Well, worry no more! In this article, we will guide you on how to change your DStv payment date to a more convenient time that suits your needs.
Step 1: Pay your current bill
Before you can change your DStv payment date, you need to make sure that your current bill is fully paid. Failure to pay your current bill will result in your account being suspended and you will not be able to change your payment date until your outstanding balance is settled.
Step 2: Contact DStv customer care
After paying your current bill, the next step is to contact DStv customer care through their official website, social media, or call center. Once you get in touch with them, you will be required to provide your account details and the reason why you want to change your payment date.
Things to note when contacting DStv customer care:
- Have your account details ready
- Be polite and clear when explaining your issue
- Ask for clarification if you do not understand any information provided by the customer care representative
- Take note of the reference number of your request for future reference
Step 3: Choose your new payment date
After contacting customer care, you will be given a range of dates to choose from that will be convenient for you. Choose a date that is most suitable for you and be sure to indicate it clearly to the customer care representative.
Things to consider when choosing a payment date:
- Your salary payment schedule
- Other bills payment schedule
- Your subscription plan (some plans may have limited payment date options)
Step 4: Wait for confirmation
Once you have chosen your new payment date, you will receive a confirmation message via email or SMS. Be sure to keep this confirmation safe and refer to it in case of any issues in the future.
Congratulations! You have successfully changed your DStv payment date to a more convenient time for you. Remember to always pay your bills on time and contact DStv customer care if you have any issues or inquiries.