Welcome to this guide on how to change your number on Capitec App. Keeping your contact information updated on the app will ensure that you stay connected with the bank and receive timely notifications about your account.
Step-by-Step Guide
Here are the steps to follow in order to change your number on the Capitec App:
Step 1: Open Capitec App
The first step is to open the Capitec App on your smartphone or tablet. You can download the app from the App Store or Play Store, depending on your device.
Step 2: Login to Your Account
Once you have opened the app, log in to your Capitec account using your account credentials. If you have forgotten your username or password, click on the ‘Forgot username’ or ‘Forgot password’ button to reset them.
Step 3: Go to Settings
Once you have logged in, tap on the menu icon in the top-left corner of the screen. This will open the app menu. From the menu, select ‘Settings’ to proceed to the next step.
Step 4: Select ‘Change Details’
In the Settings menu, select ‘Change Details’ to proceed. This will take you to a screen where you can update your personal information, including your phone number.
Step 5: Update Your Phone Number
On the ‘Change Details’ screen, select ‘Phone number’ and enter your new number in the space provided. Make sure that you enter the correct number as this will be used to contact you in case of any issues with your account.
Step 6: Confirm Your Changes
Once you have entered your new number, click on the ‘Save’ button to confirm your changes. You will receive a confirmation message on the screen once your changes have been successfully processed.
Conclusion
Changing your phone number on the Capitec App is a simple process that can be completed within a few minutes. By keeping your contact information up to date, you will ensure that you receive timely notifications about your account and stay connected with the bank.
