Welcome to this article on steps to clear Dstv installation wizard. A lot of subscribers have reported issues with their Dstv installation wizard, with some experiencing E16 error messages, missing channels or general failure to install. This may be due to several reasons including outdated software, or incorrect installation.
Steps to Clear Dstv Installation Wizard
Follow these simple steps to clear Dstv installation wizard:
Step 1: Check Installation
The first thing you need to do is confirm that your installation was done correctly. Check that all cables are correctly connected, and that your DStv decoder is on the right channel. If your DStv decoder is on, try rebooting it before attempting to clear the installation wizard.
Step 2: Clear Error Messages
If you are experiencing any error messages such as the E16 error message, clear them before proceeding with clearing the installation wizard. You can achieve this by dialing *22888# on your mobile phone, which will automatically resolve the issue.
Step 3: Reset Installation
To reset your installation wizard, you first need to switch off your DStv decoder at the wall. After a minute or so, switch it back on and press the "Menu" button on your DStv remote control. This will take you to the main menu.
Step 4: Clearing the installation wizard
Navigate through the menu by pressing the "right arrow" button until you locate "Advanced Options." From there, select "Installation." Your DStv decoder will ask for a "Pin Code". If you have not set up a Pin Code, enter 0000 as the default code. Afterward, select "Reset to Factory Defaults." This will clear all previous settings including the installation wizard.
Step 5: Reinstalling and Setting up
After you have cleared the installation wizard, you need to reinstall and set up your decoder. Go to the installation menu as before, but this time select “New Installation.” Follow the prompts to configure your decoder, including selecting your country of residence, satellite dish settings, and scanning for all available channels.
After following these simple steps, you can clear your Dstv installation wizard and resolve any error messages that may be hindering a smooth experience. Remember to always ensure that you have an up-to-date software version, and that your installation process is done correctly.