Porting your mobile number has become a common practice among mobile users worldwide. This allows you to change your mobile network operator without changing your phone number. In South Africa, two of the biggest mobile operators are Vodacom and MTN. In this blog post, we will provide a comprehensive guide on how to port Vodacom to MTN.
Requirements for Porting
Before you can proceed with porting, you must ensure that you have met the following requirements:
- A valid South African ID, Passport or Asylum seeker document
- Your current Vodacom SIM card
- Proof of residence not older than three months
- Your new MTN SIM card
- An active MTN number to facilitate the porting process
The Porting Process
Once you have met all of the necessary requirements, follow the steps below for a successful porting process:
Step One - Pre-Porting
Before you start the porting process, ensure that you have transferred all outstanding balances and settled any contractual obligations with Vodacom to avoid any complications during the porting process.
Step Two - SMS Porting Request
Send an SMS with your ID number to 083 767 8287, and you will receive an SMS with a porting code that is required for the porting process.
Step Three - Activate New MTN SIM Card
Activate your new MTN SIM card using RICA by dialling *135*4#, and follow the prompts to complete the activation process.
Step Four - Complete Porting Request
The next step is to complete the porting request by dialling 083 767 8287 and following the prompts. You will be required to enter your porting code received in Step Two, your ID number, and your new MTN number.
Step Five - Confirmation SMS
Once the porting process is complete, you will receive an SMS from MTN confirming that the porting process was successful. The process usually takes 24 to 48 hours to complete.
Benefits of Porting to MTN
There are several benefits of porting to MTN. Let's take a look at some of them:
- MTN has a wide network coverage area
- MTN offers a lot of package deals and promotions to its customers
- MTN provides excellent customer service to its users
- MTN has a variety of value-added services available to its customers
- MTN has a user-friendly online portal and mobile app for its customers.
Conclusion
In conclusion, porting Vodacom to MTN is a straightforward process that requires that you meet the necessary requirements and follow the steps outlined in this guide. Ensure that you have transferred all outstanding balances and settled any contractual obligations with your previous operator to avoid any complications during the porting process.
