How To Reverse A Debit Order Nedbank

How To Reverse A Debit Order Nedbank

As a Nedbank customer, you might have experienced a situation where you need to reverse a debit order. It can be quite frustrating when money is debited from your account without your consent, or if there is an error with the amount that was debited. However, reversing a debit order with Nedbank is a straightforward process that can be done online or at one of their branches.

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Table
  1. Steps to reversing a debit order online with Nedbank
    1. Things to note when reversing a debit order
  2. Reversing a debit order at a Nedbank branch
    1. Additional Notes

Steps to reversing a debit order online with Nedbank

The easiest and most convenient way to reverse a debit order with Nedbank is to do it online. Follow these simple steps:

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  1. Log in to your Nedbank account using your profile details
  2. Click on the "Transact" and select "Reverse Debit Order" from the drop-down menu
  3. Select the transaction you wish to reverse from the list provided, and click on "Reverse Debit Order"
  4. You will be asked to confirm your request, and then the amount will be reversed back into your account

Things to note when reversing a debit order

  • Only debit orders processed in the last 40 days can be reversed
  • If there are insufficient funds in your account, the reversal will not be successful
  • The reversal process can take up to three working days to reflect in your account

Reversing a debit order at a Nedbank branch

If you prefer to reverse a debit order in person, you can visit any Nedbank branch and request assistance from one of their consultants. You will need to bring the following documents with you:

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Document RequiredDescription
Valid South African IDYour South African ID or driver's license
Proof of the Made DebitA debit order notification or a bank statement reflecting the transaction

Additional Notes

When you visit the Nedbank branch, the consultant will guide you through the process and ask you to complete a form. Your request will be processed within a few days, and you will receive notification via email or SMS once the transaction has been reversed.

So, if you encounter any issues with a debit order, there is no need to panic. With these simple steps, you can easily reverse the debit order and get your money back quickly and conveniently.

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