How To Reverse Payment On Fnb Cellphone Banking

How To Reverse Payment On Fnb Cellphone Banking

Welcome to our article on How To Reverse Payment On Fnb Cellphone Banking.

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Table
  1. Overview
  2. Steps to reverse payment on FNB Cellphone Banking
    1. Step 1: Log in to your FNB account
    2. Step 2: Select "Payments" from the menu
    3. Step 3: Select "Payment history"
    4. Step 4: Select the transaction you want to reverse
    5. Step 5: Choose the "Reverse payment" option
    6. Step 6: Confirm the transaction reversal
  3. Things to keep in mind
  4. Conclusion

Overview

First National Bank (FNB) is one of the largest banks in South Africa and offers its customers a convenient way to do banking using their mobile devices. FNB's Cellphone Banking allows users to transfer funds, pay bills, and even purchase prepaid airtime on the go. However, one of the common concerns among FNB users is how to reverse a transaction on FNB Cellphone Banking. In this article, we'll explain how to do just that.

Steps to reverse payment on FNB Cellphone Banking

Reversing a payment on FNB Cellphone Banking is a relatively simple process. Here are the steps you need to follow:

Step 1: Log in to your FNB account

The first step is to log in to your FNB account on your mobile device. Once you've logged in, navigate to the "transact" tab.

Step 2: Select "Payments" from the menu

Next, you need to select "Payments" from the menu options. You'll find this option under the "transact" tab.

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Step 3: Select "Payment history"

Under "Payments," select "Payment history." This will display all your recent transactions.

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Step 4: Select the transaction you want to reverse

Select the transaction that you want to cancel or reverse. You'll be presented with the transaction details such as the date, amount, and the recipient's details.

Step 5: Choose the "Reverse payment" option

Once you've selected the transaction, you'll be given the option to "reverse payment." Click on this option.

Step 6: Confirm the transaction reversal

You'll be asked to confirm that you want to reverse the payment. Once you've confirmed, the payment will be reversed, and the funds will be refunded to your account.

Things to keep in mind

While the process of reversing a payment on FNB Cellphone Banking is straightforward, there are a few things that you need to keep in mind.

  • Timing: You can only reverse a payment if it hasn't been processed yet. Once the payment has been processed, you won't be able to cancel it, and you'll need to contact FNB's customer support to resolve the issue.
  • Charges: FNB may charge a fee for reversing a payment. Make sure to check the fees before you proceed with the reversal.
  • Transaction limits: FNB has transaction limits for different types of transactions. Make sure that your transaction falls within the transaction limits.

Conclusion

Reversing a payment on FNB Cellphone Banking is a straightforward process that can be completed in a few simple steps. Make sure to keep in mind the important points mentioned above to avoid any hassle. If you face any issues, be sure to reach out to FNB's customer support for assistance.

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