Mobile banking has made many complicated tasks incredibly easy for us. It has definitely shifted the financial industry, considering that almost everyone has a smartphone these days. The FNB (First National Bank) mobile application is one of the best banking applications available in South Africa. FNB app users enjoy a wide variety of banking services that include paying for goods or services, making money transfers, viewing account balances, and much more.
Why is FNB app blocked?
Just like any other application, the FNB app can be unresponsive, 'freeze' or even crash. One of the more common issues is that the FNB app may become blocked, and users are often confused about what has happened or how to fix it. One of the common reasons that the FNB app gets blocked is that there may be a device issue like low storage space or an outdated operating system, or because there is an outdated version of the FNB app being used.
How to unblock FNB app on your device?
1. Delete Cache and App Data
If you are encountering an issue with the FNB app, one of the first things to try is to clear the cache and app data from your smartphone or tablet. The process of deleting the app's cache and data is highly simple.
- First, open the 'Settings' app on your device.
- Scroll down and find 'Apps and notifications', then click on 'See all apps'.
- Find the FNB application and tap on it to open it.
- Tap on the 'Storage and cache' option.
- Click on 'Clear cache' and 'Clear data' options one by one.
- Re-launch the app, log in and check if the problem has been solved.
2. Update the FNB App
If you have not updated the FNB app on your device in some time, it may be helpful to update it to the latest version.
- Open the 'Google Play' or 'App Store' on your device.
- Search for 'FNB App' in the search bar.
- If there is a pending update available, click the 'Update' button.
- Wait until the download and installation of the updated app are complete.
- Open the app, log in and the blocked problem should be resolved.
3. Reinstall the FNB App
If clearing the cache and updating the app haven’t worked, then a re-installation should help.
- Go to the 'Settings' app on your device and tap on 'Apps and notifications.'
- Find the FNB app, and click on the 'Uninstall' button.
- Open the App Store or Google Play Store and search for the FNB app.
- Download and install the app.
- Open the app and log in to see if the issue has been resolved.
Conclusion
If you are experiencing issues with the FNB app, do not fret as there are various steps that you can take to fix the issues. Try out the above mentioned three methods that are sure to fix the problem. In some cases, if none of these steps a work, it may help to consult with the FNB app's support team to resolve the issue you are facing.
