Are you tired of paying for services you no longer use? Canceling your MTN subscription is a simple and straightforward process.
Step 1: Check active subscriptions
Before you cancel your subscriptions, it is essential to check your current active subscriptions. To do this, dial *123*5*1# on your MTN line to view all active subscriptions.
Note:
If you have multiple active subscriptions, make sure to cancel each one individually.
Step 2: Cancel active subscriptions
To cancel any subscription, dial *123*5*1# and reply with the number of the subscription you want to cancel. Alternatively, you can text "CANCEL" to the subscription's shortcode number.
Step 3: Check for successful cancellation
After canceling your subscriptions, it is important to confirm the cancellation. Dial *123*5*1# and select "My Active Subscriptions," then verify that the canceled subscription is no longer listed.
Step 4: Contact MTN customer care
If you encounter any issues while trying to cancel your subscriptions, contact MTN customer care by dialing 180. They will assist in resolving any issue you may have.
Conclusion
Cancelling your MTN subscriptions is a simple process that can be done in a few steps. Always ensure to check for the successful cancellation of subscriptions and contact MTN customer care if necessary.
