Welcome to our guide on how to cancel caller tunes on MTN South Africa. MTN South Africa is a cellular service provider that provides a wide range of value-added services, such as caller tunes. Caller tunes are an excellent way to personalize your phone and greet your callers with a song or jingle of your choice. However, if you need to cancel your caller tune subscription, this guide will show you how to do it.
Method 1: Using USSD to cancel MTN Caller Tune
If you wish to cancel your MTN South Africa caller tune service, you can follow the steps below:
- Dial the MTN Caller Tune USSD code *123#.
- Select “Option 9” for My Settings and then “Option 2” to manage your tune subscription.
- Select “Option 2” to cancel your caller tune subscription.
- Choose to confirm your cancellation.
- Wait for a confirmation message that your caller tune subscription has been canceled.
Method 2: Using the MTN South Africa App
You can also use the MTN South Africa App to cancel your caller tunes. This app is available on both the Google Play Store and Apple App Store. To cancel your caller tune using the app:
- Launch the MTN South Africa App on your device.
- Click on the “CallerTunez” button on the app.
- From the available options, select “Manage My Tunes”.
- Choose the list of tunes you want to cancel and then click the “Delete” button.
- A confirmation message will appear on your screen, click the “Yes” button to confirm the cancellation of your caller tune subscription.
Note:
When cancelling your caller tune service, please ensure that you have enough airtime to pay for any outstanding subscriptions. If you have any issues canceling your caller tune subscription or you are unable to cancel it, you can contact the MTN South Africa customer care service.
Contacting MTN South Africa Customer Care
If you experience any issues while trying to cancel your caller tune subscription using the above methods, you can get in touch with the MTN South Africa customer care service. You can contact them in the following ways:
| Channel | Contact Information |
|---|---|
| MTN South Africa Call Center | Dial 083 1 808 or +27 83 1 808 from your mobile phone or landline |
| MTN South Africa Social Media | Twitter: https://twitter.com/MTNza Facebook: https://www.facebook.com/MTNza/ |
| MTN South Africa Email | [email protected] |
Conclusion
If you wish to cancel your caller tune subscription on MTN South Africa, you can do so using the two methods mentioned in this article. If you are experiencing any issues during the cancellation, contact the MTN South Africa customer care service for assistance. It’s essential to cancel your subscription to ensure you do not incur any unwanted costs.
