Welcome to our blog post on How To Dispute A Debit Order Fnb!
What is a Debit Order?
A debit order is a request from a company to your bank to collect funds from your account. The company will have your permission to collect the funds on a certain date every month. These funds can be for any service you have agreed to pay for, such as a gym membership, insurance or an online subscription.
When should I dispute a debit order?
If you find that a debit order has been deducted from your account without your permission or consent, or you have cancelled the service and the deductions continue, then you have the right to dispute the debit order.
Steps to Dispute A Debit Order Fnb
Step 1: Check If The Debit Order Is Valid
It’s important to make sure the debit order is not legitimate before disputing it. Contact the company who is debiting your account to clarify the details of the transaction.
Step 2: Check Your Account
Check your account to make sure that the debit order has been deducted. Be sure to check the date, amount, and the name of the company that debited your account.
Step 3: Lodge A Dispute with FNB
Log into your online banking profile and click on the “Dispute Transactions” link. Follow the prompts and select the debit order you want to dispute. You will need to provide the reasons for the dispute and submit the dispute.
Step 4: Follow Up
After submitting a dispute, FNB will investigate the matter and provide feedback accordingly. Be sure to follow up on the dispute to know the status of your dispute.
What To Keep In Mind
It’s your responsibility to make sure that your bank account has enough funds to cover the debit order. If you dispute a valid debit order, the company who is debiting your account may take legal action against you.
Make sure to cancel any old debit orders for services you no longer use. Always keep track of your bank statements to ensure that you have authorised any debits to be deducted from your account.
By following these steps, you can get a refund for unauthorized debits from your account.
