Making MTN SIM swap is a process that allows you to replace your lost, stolen, or damaged MTN SIM card with a new one while retaining your existing phone number and account details. A SIM swap is essential if you want to continue using your MTN line and its services.
What You Need to Know Before Making MTN SIM Swap
Before you proceed with making an MTN SIM swap, there are some essential details to keep in mind. These include:
- Your MTN line must be registered
- You must have a valid means of identification such as National ID, Driver's license, Voter's card, or International passport
- You must know your phone number and the SIM serial number (SSN) of the SIM you want to swap
- You will be required to provide a valid alternative contact number during the SIM swap process
Steps to Make MTN SIM Swap
Follow these simple steps to make your MTN SIM swap:
- Visit the nearest MTN service center or outlet. You can locate one here
- Provide your valid means of identification and phone number to the customer care representative
- Request for a SIM swap by stating the reason for the change
- Your details will be verified, and a new SIM card will be provided for you
- Insert the new SIM card into your phone and wait for a confirmation message to start using it
Note:
You may be required to wait for a few hours to activate your new SIM card fully. During this time, your old SIM card will be inactive.
What Happens After Making MTN SIM Swap?
Once you have successfully made an MTN SIM swap, the following changes will occur:
- Your phone number and account details will remain the same
- All your contacts, messages, and other information stored on your old SIM card will be lost. It is advisable to back up your data before making a SIM swap
- You will be required to configure your phone for internet and MMS settings again. You can get the MTN internet settings by texting SETTINGS to 3888
Conclusion
Making an MTN SIM swap is a simple process that can be done at any MTN service center or outlet in Nigeria. You need to provide a valid means of identification and phone number to make the swap. It is advisable to back up your data before swapping your SIM card to avoid losing your contacts, messages, and other information.