Welcome to today's discussion on how to reverse Ewallet transfers on FNB app. Ewallet is a digital wallet that allows FNB customers to deposit and withdraw funds, buy airtime and electricity, and make payments at retail stores.
Why Do You Need To Reverse An Ewallet Transfer?
There may be several reasons why you want to reverse an Ewallet transfer. For instance:
- You sent money to the wrong recipient
- You made an incorrect transfer amount
- Your recipient did not receive the money
Fortunately, FNB allows you to reverse an Ewallet transfer within 30 minutes of sending it. Here's how to do it:
Steps To Follow To Reverse An Ewallet Transfer On FNB App
Step 1: Open The FNB App
Open the FNB app on your mobile device and log in using your username and password.
Step 2: Go To The Ewallet Tab
On the homepage, select 'Ewallet' to access the Ewallet tab.
Step 3: Select 'History'
On the Ewallet tab, select 'History' to view your Ewallet transaction history.
Step 4: Select The Transaction To Be Reversed
Identify the transaction you want to reverse and select it.
Step 5: Select 'Reverse'
On the transaction details page, select the 'Reverse' button.
Step 6: Confirm The Reversal
A pop-up message will appear, asking you to confirm the reversal. Select 'Confirm' to complete the reversal.
Conclusion
Reversing an Ewallet transfer on FNB app is a straightforward process, provided you initiate it within the allowed time frame. Always double-check your recipient's details before sending an Ewallet transaction to avoid making mistakes that may require reversal. Also, if you encounter any difficulties during the reversal process, contact the FNB customer support team for assistance.
