How To Reverse Eft Payment On Nedbank App

How To Reverse Eft Payment On Nedbank App

Welcome to my article on how to reverse EFT payments on the Nedbank app. If you have ever made an electronic funds transfer (EFT) payment and realized afterward that you made a mistake, you may have panicked, thinking you may have lost your money for good. However, Nedbank has made it easy for its app users to reverse EFT payments. In this article, I will show you how you can reverse an EFT payment on the Nedbank app.

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Table
  1. Step-by-step guide on reversing EFT payments on the Nedbank app
    1. Step 1: Log in to the Nedbank app
    2. Step 2: Select ‘Payments’ on the app menu
    3. Step 3: Select ‘History’ from the top menu
    4. Step 4: Locate the EFT payment and click ‘Reverse Payment’
    5. Step 5: Confirm the transaction reversal
    6. Step 6: Wait for the reversal confirmation
  2. What to do if there is a delay in transaction reversal
  3. Conclusion

Step-by-step guide on reversing EFT payments on the Nedbank app

Step 1: Log in to the Nedbank app

The first step to take is to open the Nedbank app on your smartphone and log in to your account.

Step 2: Select ‘Payments’ on the app menu

On the app's main menu, tap ‘Payments’.

Step 3: Select ‘History’ from the top menu

Next, click on the ‘History’ tab from the top menu to see your transaction history.

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Step 4: Locate the EFT payment and click ‘Reverse Payment’

Browse through the list of transactions until you find the erroneous EFT payment you want to reverse from the app's transaction history. Click on the transaction and select the ‘Reverse Payment’ button.

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Step 5: Confirm the transaction reversal

You will be prompted to confirm the transaction reversal. Double-check to ensure that you have selected the right transaction to reverse. Click ‘Confirm’.

Step 6: Wait for the reversal confirmation

After submitting your reversal request, the transaction reversal should be immediate. However, it is advisable to wait for at least five minutes to ensure that the transaction reversal is complete.

What to do if there is a delay in transaction reversal

If you have waited for more than ten minutes, and the transaction reversal has not reflected on your account, it is best to reach out to the Nedbank customer care center for assistance. You can call the customer care center on +27 860 555 111, email them at [email protected], or reach out via Twitter or Facebook for help.

Conclusion

The process of reversing an EFT payment on the Nedbank app is straightforward and effortless. Following the step-by-step guide highlighted in this article will help you reverse any erroneous EFT payments without stress. Remember to always double-check your transactions before proceeding to avoid any errors.

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