Frustrated with missing important calls while on the go?
Don't worry! Telkom has a variety of call diversion options available to ensure that you never miss an important call again.
Why Divert Calls?
Call diversion is a useful feature that allows you to redirect incoming calls to your mobile or another landline number. This is beneficial in a variety of situations, including:
- When you are traveling
- When you are in a meeting
- When you are experiencing network issues
- When you cannot be reached on your primary phone number
- When you want to forward calls to a colleague or another person
How To Divert Calls On Telkom?
Telkom offers various call diversion features to meet your needs. Here's how to use them:
Call Divert to Another Number
If you want to forward calls to another number, follow these steps:
- Dial *21* followed by the number you wish to divert calls to.
- Press # and wait for a confirmation message.
- To cancel, dial #21#.
Call Divert If 'No Answer'
To forward calls automatically to another number if you are unable to answer the phone, follow these steps:
- Dial *61* followed by the number you wish to divert calls to.
- Press # and wait for a confirmation message.
- To cancel, dial #61#.
Call Divert If 'Not Reachable'
If you experience network issues or are outside the coverage area, you can forward calls automatically to another number by following these steps:
- Dial *62* followed by the number you wish to divert calls to.
- Press # and wait for a confirmation message.
- To cancel, dial #62#.
Conclusion
Call diversion is a convenient and useful feature that can help you stay connected even when you are on the move, in a meeting, or experiencing network issues. By following these simple steps, you can easily set up call diversion on your Telkom number and never miss an important call again.