Welcome to the era of digital communication where your mobile device connects you to the world. Over the years, cell phones have become an essential mode of communication, be it for personal or professional purposes. We all use cell phones for calling people - friends, family, colleagues, or even strangers in emergencies. But what do you do when you face connection problems, poor call quality, or technical glitches when calling? In South Africa, Cell C is an excellent telecom provider with a broad user base. In this article, we will delve into some easy-to-follow steps to please call on Cell C without a hassle.
Check Your Network Coverage
The first step before making any calls with Cell C is to check your network coverage. Regardless of the network you use, the signal strength is essential for better call quality. Check if you have sufficient network coverage in the area where you are. If you are in a remote area, sparsely populated or within a building, there might be interruptions in network connectivity. Move to an open space or an area where your network provider has better coverage.
Check Your Device Settings
Before making any calls, make sure your phone's setting configured appropriately. Go to settings, and make sure the cellular data, calling, and network settings are correct. If you're using an Android, install the Mobile Config app and modify the settings to suit your needs. Moreover, ensure that your device software is up to date or upgraded to avoid any unwanted glitches.
Reset Your Network Settings
If your phone's setting is correct, but you still face issues, reset your network settings. Go to your device's settings and select "Reset network settings." Doing this will erase your cellular settings and Bluetooth pairings, but your device will repopulate with the default settings specific to your carrier. Try making some calls after the reset and check if there are any improvements.
Activate VoLTE
Voice over Long-Term Evolution (VoLTE) is a standard technology for high-speed wireless communication for mobile phones and data terminals. When activated, it enhances your voice call over your data bearer, making your calls clearer and with no interruptions. To activate, go to your device's settings, select "Mobile network settings," and activate VoLTE. However, you need to make sure that your device is compatible with VoLTE before activating it.
Contact Your Service Provider
If all the above solutions do not work, contact your service provider. Query if there are any network outages or disruptions in the network. If the signal is jammed, ask if there is any maintenance work that could be causing the interference. Be sure to tell them about your region, the problem you're facing, and provide necessary details about your account to help them resolve the issue faster.
Conclusion
Calls are important, and it's frustrating when you're not able to make calls due to network disruptions. Fortunately, Cell C has made it pretty easy to get reliable connection and call quality. By following these simple steps, you can please call on Cell C without any hassle.