How To Stop Mtn From Taking My Airtime

How To Stop Mtn From Taking My Airtime

Are you tired of MTN, a mobile network service provider, taking your airtime without your consent? You are not alone.

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Table
  1. How MTN Takes Your Airtime
  2. How To Stop MTN From Taking Your Airtime
    1. 1. Check Your Active Subscriptions
    2. 2. Activate MTN Do Not Disturb Service
    3. 3. Reset Your Data Usage
    4. 4. Contact MTN Customer Care
  3. Conclusion

How MTN Takes Your Airtime

MTN deducts airtime from your account for various reasons. Some of these reasons include:

  • Subscriptions to various services and products such as caller tunes, games, and other value-added services.
  • Unintended clicks on advertisements on their website or mobile app, which subscribes you to their services
  • Auto-renewals of subscriptions that you may have unknowingly activated or forgotten about
  • Data usage beyond your plan's limits

How To Stop MTN From Taking Your Airtime

1. Check Your Active Subscriptions

You can check your active MTN subscriptions by dialing *123*5*1#. This will give you a list of all the active services on your account. If you find any services that you did not subscribe to or no longer need, deactivate them.

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2. Activate MTN Do Not Disturb Service

You can activate MTN's Do Not Disturb service to stop promotional messages and calls from their marketing campaigns. To activate the service, simply text "STOP" to "2442" or dial *244# and follow the prompts.

3. Reset Your Data Usage

If you have exceeded your data plan limit, MTN will deduct airtime from your account to cover the additional usage. To reset your data usage and avoid the deduction, dial *131*4# and follow the prompts.

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4. Contact MTN Customer Care

If you have done all the above and MTN is still deducting your airtime unlawfully, you can contact their customer care service for assistance. You can either call them on 180 or visit an MTN service center near you to raise your complaint.

Conclusion

MTN's deducting your airtime is an inconvenience, but following the steps above can help you stop the deduction. Always keep track of your subscriptions, reset your data usage regularly, and activate the do not disturb service to ensure that you are not unsubscribed from any unwanted services.

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